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Network Management Services has been serving the Eureka area since 1995, providing IT Support including technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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How Much Have Smartphone Cameras Made a Difference?

How Much Have Smartphone Cameras Made a Difference?

When it comes to selecting a smartphone, most consumers look to the camera as a major deciding point - after all, many popular applications geared toward the everyday user heavily lean on the use of a camera. This utility and, in some ways, reliance have only encouraged rapid advancement to phone-based camera technology since its origins in the Samsung SCH-V200.

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Know Your Tech: Proxy Server

Know Your Tech: Proxy Server

Your server room may be somewhat intimidating to consider. Wires everywhere, mechanical boxes that just sit there, lights blinking intermittently, and the distinct feeling that you probably shouldn’t touch anything - not even a proxy server, whatever that is. However, to help you get to know your tech, the proxy server is exactly what we discuss below!

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Our 2018 Business Technology Overview

Our 2018 Business Technology Overview

Businesses have a lot to think about, especially regarding best practices and upcoming trends in technology. Has your business been doing all it can to keep up? We’ve outlined some of the best IT innovations that we expect to see in 2018 as time goes on.

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What Virtual Assistant Is Right for You?

What Virtual Assistant Is Right for You?

Virtual assistants are some of the most common technologies out there, which is kind of a strange thing to say. With mobile devices taking over the personal and professional lives of users, we suppose it’s natural that virtual assistants have flourished in today’s workplace. What are these assistants, and what are they capable of?

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Attempts to Make Smart Cities Hit a Snag

Attempts to Make Smart Cities Hit a Snag

At this point, the concept of the Internet of Things is a fairly familiar one, but that familiarity is to the Internet of Things on the micro scale--appliances with capabilities enhanced by an available connection to the Internet. There is another, more macro application to the Internet of Things: as a way to collect data in a municipal setting. However, like the IoT we are familiar with, these “smart cities” are host to many familiar problems.

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As Augmented Reality Grows, More Applications Appear

As Augmented Reality Grows, More Applications Appear

“Augmented reality” is likely one of those terms that you’ve heard before, but that’s more or less your experience with it. However, A.R. has likely been a bigger influence than you may have imagined - especially with the prevalence of smartphones being what it is. Let’s examine augmented reality and how it might be used later on.

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Know Your Tech: Social Media

Know Your Tech: Social Media

You see the term “social media” thrown around all the time, but what does it mean for both individual users and whole businesses? Organizations that understand the importance of social media have a unique advantage over other businesses in the same industry, be it a way to attract more consumers or a way to protect against common security threats that find their home on these websites.

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Tip of the Week: Cloud Software for File Sharing

Tip of the Week: Cloud Software for File Sharing

Businesses have a lot to gain by personal file storage and sharing, but then again, so does the individual user. After all, even the most ambitious business owner has a personal life and people to share information with. How can you share files with people without leaving them vulnerable to data theft and worse? Here are some options that you can use for your personal file sharing solution.

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Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Businesses of all sizes have come to depend on their IT for productivity. IT administrators that constantly monitor their network and infrastructure reduce downtime, leading to higher resource availability. With the increasingly complex makeup of an organization's network this becomes quite the task.

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How Technology is Transforming the Way Students Learn

How Technology is Transforming the Way Students Learn

To educate the leaders of tomorrow, using technology from the past isn’t going to cut it. While some schools are still using technology from the last century, others are moving forward. Today, we will take a look at classroom technology innovations, and how to get this exciting new technology in the hands of more students.

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The 3 F’s of a VoIP Solution

The 3 F’s of a VoIP Solution

Communication is pivotal to the success of your business, but it’s hard when you have a telephone system that seems like it was built for an age long past. A modern telephone system that utilizes the cloud is the ideal way to approach collaboration in the workplace. You have some options for this, but the easiest to take advantage of is a cloud-hosted Voice over Internet Protocol solution.

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Know Your Tech: Wizard

Know Your Tech: Wizard

At first glance, you might not think about computing when the term “wizard” pops up. However, there is a certain type of program that is used exclusively for the purpose of helping someone install something on their computer.

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The Internet of Things Gives Great Power to Our Phones

The Internet of Things Gives Great Power to Our Phones

The Internet of Things is a bit of a paradox in and of itself. It has been leveraged to accomplish great things, but at the same time, it can be used in a way that can create considerable problems. However, innovations have proven that the IoT isn’t going anywhere, anytime soon, especially now that it can use the devices that we carry in our pockets.

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5G is Still Going to Take A While

5G is Still Going to Take A While

As technology has improved in function and convenience, we seem to demand more and more of it at an increasing pace. Take mobile data as an example: 4G was introduced in 2009, and less than a decade later, there is high demand for 5G. Unfortunately, while 5G has been worked on for some time already, it isn’t likely that it will be commonly available anytime soon.

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Know Your Tech: Safe Mode

Know Your Tech: Safe Mode

If you are trying to identify a specific issue with your PC, it can be difficult to do so due to the fact that there are so many moving parts in an operating system. Still, you want a secure way to find the problem and diagnose it. Thankfully, Safe Mode allows you to take a look at your computer in its most basic form to see what the root of the issue is.

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Cryptomining is Inspiring Cybercrime

Cryptomining is Inspiring Cybercrime

Blockchain technology is mainly known for its use with cryptocurrencies. Even though the values of cryptocurrencies have leveled off after the incredible growth it has sustained over the past few months, users are still attempting to use cryptocurrencies to make a little bit of extra cash on the side. Of course, if there is money involved, you can bet that there will also be criminals and shady activity surrounding it.

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Understanding the New NIST Guidelines for Password Security

Understanding the New NIST Guidelines for Password Security

The National Institute for Standards and Technology (NIST) has released Special Publication 800-63B, titled Digital Identity Guidelines. The document outlines major changes to the ways password security should be approached and leaves a lot of what network administrators and software developers have implemented recently to be wrong Today, we’ll take a look at the publication, and try to make sense of the sudden change of course.

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Know Your Tech: CMS

Know Your Tech: CMS

Marketing is increasingly critical to a business’ success, especially when it comes to the use of content as an impressions generator. This makes it all the more important for your content to be well organized and managed. Here, we’ll go over a few options you have as far as content management systems are concerned, and how they make maintaining your content strategy that much simpler.

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How Much Time Do You Spend on These Websites?

How Much Time Do You Spend on These Websites?

The Internet is massive. It’s simultaneously a never-ending shopping mall, the biggest library that you’ve ever seen, and movie theater. According to a study conducted by MIT, the average American now spends a full day of their week (24 hours) online...and that’s just an average. We all know people who are locked into the Internet from the moment they wake up and stay locked in until they go to sleep. Surprisingly, people only spend their time on a handful of the over 644 million websites that populate the Internet. Today we will take a look at the four most visited sites on the Internet and examine why users spend so much time visiting them.

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