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Network Management Services has been serving the Eureka area since 1995, providing IT Support including technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Getting a Better Sense of Customer Relationship Management

Getting a Better Sense of Customer Relationship Management

I’m sure I don’t need to tell you how important it is to have a handle on your clients’ needs. After all, how else are you supposed to offer them the level of service that they need to remain satisfied enough to stay subscribed to what you offer? This endeavor is exactly why a customer relationship management (or CRM) system is so crucial.

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Attempts to Make Smart Cities Hit a Snag

Attempts to Make Smart Cities Hit a Snag

At this point, the concept of the Internet of Things is a fairly familiar one, but that familiarity is to the Internet of Things on the micro scale--appliances with capabilities enhanced by an available connection to the Internet. There is another, more macro application to the Internet of Things: as a way to collect data in a municipal setting. However, like the IoT we are familiar with, these “smart cities” are host to many familiar problems.

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Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Increased Network Complexity Necessitates Shifts in Monitoring Strategies

Businesses of all sizes have come to depend on their IT for productivity. IT administrators that constantly monitor their network and infrastructure reduce downtime, leading to higher resource availability. With the increasingly complex makeup of an organization's network this becomes quite the task.

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5G is Still Going to Take A While

5G is Still Going to Take A While

As technology has improved in function and convenience, we seem to demand more and more of it at an increasing pace. Take mobile data as an example: 4G was introduced in 2009, and less than a decade later, there is high demand for 5G. Unfortunately, while 5G has been worked on for some time already, it isn’t likely that it will be commonly available anytime soon.

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Tech Term: Bandwidth

Tech Term: Bandwidth

Here’s a question we want you to take a second to consider...How much do you rely on the Internet? The answer for almost everyone is that it is essential to your current quality of life. Technologies have been developed, industries have been launched, and literally billions of people use it every day, making it one of the predominant inventions in human history. At the heart of this phenomenal technology is bandwidth.

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Big Data is Making Its Way to Small Business

Big Data is Making Its Way to Small Business

You may have noticed that there has been a lot of discussion about data recently; specifically, how it has become a driving force in organizational decision making. This month we will take a look at the data revolution, how the data (created by the analysis of other data) has become a commodity, and what is the real value of an individual’s data.

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Virtualization Has A Place Everywhere In Your Business

Virtualization Has A Place Everywhere In Your Business

Virtualization is a key player in today’s efficient workplace. Businesses of all kinds are looking to expand and enhance the way that they function on a fundamental level, and virtualization offers never before seen opportunities to cut down redundancies and implement new methods to improve operations.

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No Business Should Be “Happy” to Lose 24 Hours’ Worth of Data

No Business Should Be “Happy” to Lose 24 Hours’ Worth of Data

A new study by Disaster Recovery on the state of data backup for enterprises yields some rather disappointing results, particularly when it comes to the percentage of companies not enacting data backup best practices. Companies that fail to continuously backup their data, or fail to even back it up at all, are gambling with their future.

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What’s Your Personal Information Worth on the Black Market? It’s All About Supply and Demand

What’s Your Personal Information Worth on the Black Market? It’s All About Supply and Demand

If your company’s sensitive data was to be put up for sale, how much do you think it would go for? Chances are, you may be guessing a little high, which makes things worse for businesses in such a situation. Assuming that your data will be sold for a premium price will likely lead you to believe that fewer criminals will access it than actually will.

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Shock: One-Third of Businesses Ignore Insider Threats

Shock: One-Third of Businesses Ignore Insider Threats

Regardless of your security protocol, there will always be threats. One of the most often forgotten outlets for attacks comes from insider threats. Sometimes these threats may be from angry employees wanting to sink your business, but more often than not, those behind insider threats don’t have malicious intentions. Still, it’s best to cover your bases and ensure that your organization isn’t at risk from careless or negligent employees.

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Find Out What REALLY Happens When You Delete Your Data

Find Out What REALLY Happens When You Delete Your Data

You understand that the Recycle Bin is the place where deleted files go, and you know that emptying the Recycle Bin is how you dispose of files that you no longer need. What you might not know is that emptying your Recycle Bin does not guarantee that your files are gone at all, and that they’re probably still available on your PC.

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