(707) 268-8850    Get SUPPORT

Remote Support Tool | Downloadable tools for your business desktop and end users from TotalCare


Download our Remote Support ToolWe made our remote support easy. You can use one of the following options to allow us to remote connect. Please follow the instructions of the remote support technician you're in contact with, and you will be instructed on the best option.  

 Option 1:
 Connect with ScreenConnect
 Option 2:
(download TotalCare Remote Support client)
Windows  Mac



Support Options

  • Phone Support +

    Speak to a support team member on the phone!

    Phone: (707) 268-8850

  • Ticket By Email +

    Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

    Submit A Ticket

  • Ticket By Portal +

    Create and manage tickets via our secure online Help Desk Portal. (Members Only Requires login)

    Enter Support Portal

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